Analyses | Innovation and technology development | 2017-02-24 | HKET

A slap in the Facebook: How can governments reach the netizens effectively?

Governments worldwide are increasingly using social media to inform and engage the public. While local officials mainly use Facebook page as another media platform to distribute press releases, dozens of netizens see it as an outlet for anger by flooding their Facebook pages with negative comments. How can the Government take stock of online public opinion and improve public policies?

The full version of the commentary is in Chinese only.