Analyses | Medicine and healthcare | 2017-06-05 | Sing Tao

Who gets to decide your health insurance benefits, insurers or doctors?

Quite a number of cases handled by the Insurance Claims Complaints Bureau last year were associated with different interpretations of health insurance policies. For example, the definition of ‘medically necessary’ care may vary between insurers, resulting in disputes over medical reimbursement.

The full version of the commentary is in Chinese only.